Condizioni generali di servizio

TERMS AND CONDITIONS OF SERVICE

1 PURPOSE
These Terms and Conditions constitute a legally binding agreement for those who use the website www.mereurent.com for the purpose of renting a Vehicle. They define the conditions of use of the website hosted on the domain name "mereurent.com" (hereinafter referred to as the "Site" or the "Platform") for individuals who intend to avail themselves of the Vehicle rental service offered by Autoscuola Mereu Srl (hereinafter referred to as the "Owner") as a private traveler wishing to rent a Vehicle.
The subject matter of these Terms and Conditions is solely and exclusively the rental of Vehicles (hereinafter also referred to as the "Service").
In order to benefit from the Service offered by the Site, both the Owner and the User must, without exception, adhere to these Terms and Conditions, which apply to every use of the Platform and which the Owner and User declare to fully understand and accept.
In the event of non-compliance with these Terms and Conditions, the Platform reserves the right to suspend the User's use of the Platform.

2 OBJECT
The Platform offers a service where the Owner makes their Vehicles available for rental, and the User can book an available Vehicle on the website for use under the agreed conditions between the Parties.
The User is solely and exclusively responsible for the accuracy and truthfulness of the data they enter and the reservation they make.

3 PAYMENT SERVICES
Payments for purchased services can only be made by credit card using payment gateways affiliated with the website (such as Stripe, Paypal, etc.) that comply with the highest security standards.

4 PRESENTATION OF THE PLATFORM
The Platform consists of a public area that allows access to the Site as an unidentified User.
The User can access the Platform even without registration, but they must provide the requested data and accept the terms of service in order to submit a binding reservation request (referred to as "contextual subscription").

5 RESERVATION
The User wishing to make a reservation must provide a series of personal data and information and accept the terms of service. The Platform assumes no responsibility for the accuracy and correctness of the information provided by the User.

6 CREATION OF RESERVATION: RELATIONSHIP BETWEEN OWNER AND USER
Before making a reservation, it is the User's responsibility to carefully read all the information provided regarding the selected Vehicle, as the rental conditions for different Vehicles may vary.
The User is responsible for ensuring that the driver of the Vehicle meets the requirements set by the Owner (type of driver's license, years since obtaining the license, minimum and maximum age requirements). The Platform cannot be held responsible if, at the time of Vehicle pickup, the User does not meet the requirements set by the Owner.
The User makes the reservation using the payment services mentioned in point 3 solely and exclusively as a guarantee for the Owner. Once the User has made the reservation, the Platform will forward the reservation request to the Owner. The confirmation process of the reservation by the Owner may take up to a maximum of 24 hours, depending on various factors. During this period, the User cannot modify the reservation. The Platform will charge the User the amounts related to the reservation request only when the Owner confirms its acceptance.
Within 24 hours of the User's reservation request, the Platform undertakes to send reminders to the Owner to process the User's reservation request as quickly as possible.
If, after 24 hours, the Owner fails to confirm the reservation despite reminders from the Platform, the reservation is canceled without any further obligation for any of the Parties (Owner, User, or Platform). In this case, nothing will be charged to the User.
If, within 24 hours of the reservation, the Owner realizes that they are unable to provide the requested Vehicle, they have the option to reject the received reservation request using a specific command. Upon refusal, the Platform will send a notification to the User informing them that their reservation request has not been confirmed by the Owner. In this case, nothing will be charged to the User.
The Platform cannot be held responsible for the Owner's failure to respond or refusal of a reservation request. The Platform is exempt from any responsibility in the event of cancellation of the reservation by either the Owner or the User.
If, within 24 hours of receiving the reservation request, the Owner confirms through a specific command that they can provide the requested Vehicle, the Platform will send a notification to both the User (containing a summary of dates and costs of the transaction) to confirm that the reservation request has been successful, and to the Owner (containing the User's data and information along with a summary of dates and revenues from the transaction) to confirm acceptance of the reservation.
Upon confirmation of the reservation, the User will be charged the amount indicated by the Platform during the reservation process. Based on the rules set by the Owner within their own account and the lead time for sending the reservation, the User may be required to pay the balance of the entire rental or a percentage (%) of the rental as an advance payment.
Under a representation mandate granted by the Owner, the Platform will collect on behalf of the Owner the amounts charged to Users for reservations.
After the confirmation of the reservation, the Owner and the User must enter into a vehicle rental contract. The Owner and the User, at the time of signing the rental contract, are obligated to comply with the conditions defined therein.

7 CANCELLATION POLICY FOR CONFIRMED RESERVATIONS
The occurrence of unforeseen or unavoidable events for which the Owner and the User are not responsible (examples: force majeure, war, natural disasters, pandemics, and strikes) does not invalidate the full application of the provisions of this article.
The Platform is exempt from any responsibility in the event of cancellation of confirmed reservations, regardless of whether they are attributable to the Owner or the User.

8 REVIEWS
At the end of the contractual relationship, the User can fill out an evaluation form regarding the experience with the Owner in the course of the contractual relationships within one or more services offered by the Platform.
The Platform may make the review public by publishing it on the Platform.
The User is solely responsible for such content and/or evaluations and is solely liable for any consequences. The User pre-approves and expressly authorizes the Platform to publish such content and evaluations on the Platform.
The Platform has no obligation to review the content and evaluations. However, the Platform suggests that Users identify and report any content and/or evaluations that may violate public order, morality, and/or the honor or reputation of anyone, as well as content or evaluations containing any element that may be considered illegal, illicit, or capable of prejudicing any third-party rights. In the event of a violation of this general requirement of good conduct, the Platform may immediately and without notice remove the review.
The Platform is authorized to use and exploit such content and evaluations primarily for commercial purposes.

9 DATA PROTECTION
For the purposes of the applicable legislation on the protection of personal data and information society services and electronic commerce, the personal data provided for the formalization of this contract will be managed in accordance with the provisions of the privacy policy of the website www.mereurent.com.

Accetto le condizioni del Servizio di Noleggio